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  • 11. Where can I buy a SIM card for my trip in Vietnam ?
    We advise you to buy a SIM card directly at the airport before starting your journey. Usually, our welcoming guide will support you at your arrival.
  • 10. Can I bring souvenirs or gifts for our hosts?
    It is always appreciated to provide gifts for the hosts, children's games, school supplies, and other items when trekking or travelling in a rural area. Please refrain from bringing any candies or sweets.
  • 7. What kind of weather can I expect while I'm in Vietnam?
    It is generally best to check the forecast of the weather for your destination a few days before your trip. Vietnam has a tropical climate, so it is generally hot and humid throughout the year. We adapt our activities to local climate changes and locations. In general, the hottest hours are between 10 am and 2 pm.
  • 3. Is Vietnam kid-friendly?
    Vietnam adores children and will quickly adopt them. All restaurants are big enough for families, and might possibly feature a playground. The locals will be friendly and helpful with children. As a family travel agency, we tested the stay with kid-friendly accommodations and activities. All of our tour guides are kid-friendly and will make sure everything runs smoothly for you.
  • 4. Is Vietnam safe for my children?
    We advise parents to watch their children constantly, just like they should everywhere else. Vietnam is a safe country for children since locals constantly keep an eye on them and make sure they don't wander anywhere they shouldn't.
  • 9. Do I need to tip guides or drivers?
    In Vietnam, gratitude to guides or drivers is greatly appreciated; we advise travellers to tip our partners as they see fit (it is never mandatory).
  • 1. When is the best period to travel to Vietnam?
    This is a great question! Given the size of Vietnam, there are no specific times to travel there. We advise travelling to the south between October and March, and the north and centre between March and October. As those regions are quite diverse, we can always choose the most suitable location in each season, it is advisable to connect with our travel experts!
  • 8. Will the tour guides speak English?
    Each of our guides at Chôm Chôm Travel has a unique skill set and is typically a proficient English speaker because our company's main priority is travel experiences. Miscommunication may occur if your English accent differs from that of a non-native speaker, but our Operations team is always available to help. Your travel journey involves embracing and experiencing a new language! If necessary, use Google Translate.
  • 2. How many days should I stay in Vietnam?
    The longest is the best! Chôm Chôm Travel prioritises slow travel, so we always suggest staying as long as you can in one place. For the memorable experiences in Vietnam, we recommend spending at least 6 to 8 days in each location.
  • 5. Can I drive a motorbike in Vietnam?
    It can be difficult to navigate the traffic in the north or on any road journey, but it can be particularly intense in the big cities (like Saigon and Hanoi). We'll need your international driver's licence and some riding experience on a motorbike.
  • 6. Do I require a visa to enter into Vietnam?
    The requirement for a visa depends on your nationality and intended duration of stay. Tourist e-visas are available with extended validity ranging from 30 to 90 days, allowing multiple entries. If you are planning to visit Vietnam, you may benefit from a visa exemption and stay for up to 45 days without a visa (including days in and out of the country). This exemption applies from 15th August 2023 and is currently valid for 15 days. No administrative formalities are required if you hold a passport from one of the following European countries: France, Germany, Italy, Spain, United Kingdom, Sweden, Denmark, Finland, Norway. For certain countries like Japan and Korea, free visas have been extended from 2 weeks to 45 days. This change will be effective from August 15, 2023. If you are not eligible for this exemption, please apply for an e-visa on the following website:
  • 13. Is summer a good period to come to Vietnam?
  • 12. I'm vegetarian/vegan, is it easy for me to find vegetarian or vegan dishes in Vietnam?
    Yes, you can find vegetarian options everywhere in Vietnam. Follow us on MAPSTR to know more about delicious vegetarian or vegan places to give a try ! Our guides are well aware about great restaurants with delicious and local vegetarian options. We also offer an authentic vegan tour in Saigon and Hanoi !
  • 2. Do you cover all of Vietnam?
    Chôm Chôm Travel is fully dedicated from the north to the south of Vietnam. We have covered 40 provinces so far, and there are some more to discover.
  • 10. Which hotels do you provide? Is accommodation limited to local homestays only?
    At Chôm Chôm Travel, we provide a range of accommodation options that cater to your travel preferences and embody the adventurous spirit we seek to foster. Choose from staying in homestays with local families, nature-respecting lodges, camping tents, sleeper trains, boutique hotels in cities, or even fully-equipped 5-star hotels. For an authentic Vietnam experience, we recommend homestays in more remote areas, where you can enjoy the local atmosphere close to the region's ethnic communities.
  • 7. What is the average cost for travel arrangements with Chôm Chôm Travel?
    It actually depends on your length of stay, accommodations, activities, and number of travellers. We personalise and customise every journey.
  • 3. Can I book a car or hotel with you?
    Chôm Chôm Travel designs experiences for families and friends that incorporate those services, but we do not act as a transportations or hotel booking agency. For the itinerary that is created, it will be an added service.
  • 1. Do you adapt tours for families?
    Chôm Chôm Travel is the first travel agency dedicated to families to enhance travellers to explore the best of Vietnam all over the country. So yes, all our activities are kid and family-friendly!
  • 4. Do you do a one day tour in the Mekong Delta?
    Chôm Chôm Travel focuses on experiences while travelling. The transportation from Saigon to the Mekong Delta doesn’t seem realistic to enjoy in one day. We start our experiences with 2 days and 1 night of cruising, cycling, exploring the flora and fauna, and the beauty of the local life.
  • 6. Do you have any experiences that are driving distance from Saigon?
    Chôm Chôm Travel loves Saigon getaways, and we can experience nature a few hours' drive outside of Saigon. Depending on the needs of the family, the Mekong Delta or Bảo Lộc would both be excellent choices!
  • 5. Do you provide trekking tours for families with children?
    As part of our commitment to reconnecting with nature, Chôm Chôm Travel includes trekking in the majority of our travel experiences. We think all children have adequate energy to walk, and we can accommodate families for distances of 2 to 25 kilometres per day.
  • 8. How can I book a trip with you ?
    Contact the Chôm Chôm Travel Team by calling or by sending an email!
  • 11. What type of clothes do I need to bring in my suitcase ?
    We recommend bringing comfortable clothing suitable for the activities you'll be participating in, such as leggings for long hikes and trips. It's also important to pack sun protection and insect repellent, along with proper walking shoes for hikes and walks in natural areas. Chôm Chôm Travel has prepared a handy checklist for your suitcase:
  • 9. Are the meals included ?
    If you choose an Experience Day (or Experience Tour) with Chôm Chôm Travel, lunch is automatically included. Typically, you are responsible for covering the cost of dinners unless you are staying in one of our charming homestays for the night.
  • 12. Do you operate in other Asian countries (Cambodia, Laos)?
    We have partnerships with travel agencies in Cambodia and Laos, with whom we share the same values: family adventures, slow traveling, fun, authentic experiences and local encounters. As part of a tailor-made trip to Vietnam organized by Chôm Chôm Travel, we can organize your transfer to these two countries. In Cambodia : Siem Reap à la Carte In Laos : Laos Mood Travel We invite you to contact us or them directly for more information.
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